Rim Ortho is committed to facilitating the accessibility and usability of its website, www.rimortho.com, for everyone. Rim Ortho aims to comply with all applicable standards, including the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 up to Level AA (WCAG 2.0 AA). Rim Ortho is proud of the efforts that we have completed and that are in-progress to ensure that our website is accessible to everyone.

If you experience any difficulty in accessing any part of this website, please feel free to call us at (650) 368-8348 or email us at info@rimortho.com and we will work with you to provide the information or service you seek through an alternate communication method that is accessible for you consistent with applicable law (for example, through telephone support).

Emergency Care

If you have a dental emergency, we’re here to help. Call us if you are experiencing extreme discomfort or are unable to resolve a problem with an appliance on your own. We’ll be able to have this taken care of as soon as possible.

In many situations, you might be able to figure things out on your own until you can come to our office. Save  any loose appliance pieces before your next appointment by packing a plastic bag or envelope. Your braces’ poking parts should be treated with soft wax. You may use needle-nose pliers to pull the wire back and reinsert it in the tube on the back tooth if it has moved.

In order to schedule a repair, you must call our office as soon as you have alleviated your discomfort. If your appliance is damaged for an extended period of time, your treatment plan may be affected.


General Soreness

After getting braces, you can expect some soreness in your mouth and teeth for three to five days. Soft meals should be consumed until you are able to eat without experiencing any discomfort in your mouth. Sore gums and other oral irritations may benefit from the use of a warm salt-water mouthwash. Rinse your mouth with one teaspoon of salt in an eight-ounce glass of warm water. Acetaminophen (Tylenol) or your normal pain reliever may help if the discomfort persists. In order to protect your braces, you should not use aspirin, ibuprofen (Motrin, Advil), or naproxen sodium (Naprosyn, Anaprox) on a regular basis.

There may be some discomfort for up to two weeks while the mouth adjusts to the new location of the braces and the surface of the braces. Waxing the braces might help alleviate this problem. We’re here to help you every step of the way!



It’s important to wear your headgear as prescribed by your orthodontist to help your appliance adapt to your unique needs. Please follow your orthodontist’s directions to the letter. Contact our office immediately if you see that your facebow is bent, since this will not be fixed by wearing it for an extended period of time.


Loose Appliance

Wax the appliance’s protruding part to stop it from poking you.


Loose Bracket

If your bracket or band is still attached to the wire, hold it in place and, if required, add wax to it. The bracket or band may be stored in an envelope and brought to your next appointment.


Loose Wire

Push the wire back into place using needle-nose pliers or tweezers. To keep the wire in place, use floss in lieu of the colored o-ring that was previously used. If using a small fingernail clipper to cut the wire below the final tooth to which it is securely attached does not help you get it into a more comfortable position, you may try covering the end with wax.


Poking wire

To stop it from poking any farther, you may use a pencil eraser or wax on the poking wire.

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